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„Make the most of yourself, for that is all there is of you.“
Ralph Waldo Emerson
In both the on-trade and off-trade, sales of high-end wines are increased by staff being both knowledgeable and providing excellent customer service. Expertise and excellence provided by your members of staff not only increase customer satisfaction, but also your employees‘ job satisfaction. Our training offers further advantages:
- Flexible programming: courses can be adapted to suit your company, your wine range and the current level of knowledge of your staff
- We can focus on specific areas, e.g. wine production, winegrowing regions, wine service, food and wine matching, technical terms or even foreign language training so your staff are able to offer a better level of service to your overseas customers
- We train on your premises which saves on costs, as travel and accommodation expenses for staff are not necessary
- Interactive components with hands-on training of realistic situations from your specific business area
- Dates by appointment: we can be flexible around your schedule
Please contact us for more details! |